Felicia Jackson
CPC
GA, USFelicia Jackson is a speaker, trainer, and executive coach with 20+ years in finance, IT, and leadership development. She helps executives manage overload from aging parent responsibilities without sacrificing leadership momentum. Her platform, Powering the Shift™, equips leaders to thrive through life’s most disruptive transitions—on stage, in courses, and through coaching.
Felicia Jackson
Speaker | Author | Executive Coach
Felicia Jackson is a sought-after speaker, executive coach, and author who specializes in leadership resilience, career transitions, and high-stakes decision-making. She equips high-achieving professionals with the tools to lead through uncertainty, navigate personal and professional shifts, and thrive, without sacrificing well-being, momentum, or clarity.
Felicia began her career in financial leadership roles, serving as a banking center manager, consumer and commercial lender, financial advisor, and Assistant Vice President in banking—where she specialized in guiding high-net-worth individuals, families, and business owners through complex financial decisions. This foundation of trust, strategic planning, and high-stakes advising now fuels her executive coaching practice.
Later, as a technology executive at firms like Softchoice, Stripe and Twilio, Felicia advised Fortune 500 C-suite leaders on digital transformation, organizational change, and enterprise growth strategies, bringing full-circle her unique ability to lead leaders through uncertainty.
After years of advising high-net-worth clients and senior executives, Felicia formalized her coaching expertise in 2017 through an ICF-accredited executive coaching program. She has since worked with Fortune 500 leaders, global tech executives, and corporate teams to drive transformational change, resilience, and executive decision-making under pressure.
Felicia’s own career is a case study in reinvention, successfully transitioning from financial services to enterprise technology without prior technical experience. She built a high-impact career in enterprise sales and leadership at Softchoice, Stripe, and Twilio, spanning cloud communications, fintech, and business transformation.
Beyond the boardroom, Felicia understands firsthand the life and career shifts executives face, especially when balancing career success with aging parent responsibilities. For nearly 15 years, she has balanced an executive career while serving as lead caregiver, Power of Attorney, and VA fiduciary for her veteran father, by managing his healthcare, finances, and long-term planning from afar. This experience shapes her signature approach to helping leaders sustain high performance during personal and professional upheaval.
Felicia’s lived experience led her to create the Powering the Shift™ System to empower leaders to navigate career transitions. Within this framework, she developed the STREAMShift Framework™, a structured model that equips executives to manage career demands, parental aging, and leadership challenges without losing momentum.
Through her executive coaching program, The Executive's Roadmap to Career and Parental Aging, and her online course Strategic Conversations with Aging Parents, Felicia provides tools to lead boldly, manage change effectively, and initiate critical conversations with confidence and clarity.
Felicia is the author of A Nontraditional Guide to Breaking Into Tech, the Strategic Conversations workbook, and the above-mentioned coaching courses. A certified member of the John Maxwell Leadership Team, Felicia speaks, trains, and coaches on leadership, resilience, executive transitions, and navigating life’s biggest shifts with strategy and confidence.
Felicia Jackson
Speaker | Author | Executive Coach
Felicia Jackson is a sought-after speaker, executive coach, and author who specializes in leadership resilience, career transitions, and high-stakes decision-making. She equips high-achieving professionals with the tools to lead through uncertainty, navigate personal and professional shifts, and thrive, without sacrificing well-being, momentum, or clarity.
Felicia began her career in financial leadership roles, serving as a banking center manager, consumer and commercial lender, financial advisor, and Assistant Vice President in banking—where she specialized in guiding high-net-worth individuals, families, and business owners through complex financial decisions. This foundation of trust, strategic planning, and high-stakes advising now fuels her executive coaching practice.
Later, as a technology executive at firms like Softchoice, Stripe and Twilio, Felicia advised Fortune 500 C-suite leaders on digital transformation, organizational change, and enterprise growth strategies, bringing full-circle her unique ability to lead leaders through uncertainty.
After years of advising high-net-worth clients and senior executives, Felicia formalized her coaching expertise in 2017 through an ICF-accredited executive coaching program. She has since worked with Fortune 500 leaders, global tech executives, and corporate teams to drive transformational change, resilience, and executive decision-making under pressure.
Felicia’s own career is a case study in reinvention, successfully transitioning from financial services to enterprise technology without prior technical experience. She built a high-impact career in enterprise sales and leadership at Softchoice, Stripe, and Twilio, spanning cloud communications, fintech, and business transformation.
Beyond the boardroom, Felicia understands firsthand the life and career shifts executives face, especially when balancing career success with aging parent responsibilities. For nearly 15 years, she has balanced an executive career while serving as lead caregiver, Power of Attorney, and VA fiduciary for her veteran father, by managing his healthcare, finances, and long-term planning from afar. This experience shapes her signature approach to helping leaders sustain high performance during personal and professional upheaval.
Felicia’s lived experience led her to create the Powering the Shift™ System to empower leaders to navigate career transitions. Within this framework, she developed the STREAMShift Framework™, a structured model that equips executives to manage career demands, parental aging, and leadership challenges without losing momentum.
Through her executive coaching program, The Executive's Roadmap to Career and Parental Aging, and her online course Strategic Conversations with Aging Parents, Felicia provides tools to lead boldly, manage change effectively, and initiate critical conversations with confidence and clarity.
Felicia is the author of A Nontraditional Guide to Breaking Into Tech, the Strategic Conversations workbook, and the above-mentioned coaching courses. A certified member of the John Maxwell Leadership Team, Felicia speaks, trains, and coaches on leadership, resilience, executive transitions, and navigating life’s biggest shifts with strategy and confidence.
