Steve Simpson
CSP
If you want your people to gain completely new, fresh and practical insights into improving performance through a transformed workplace culture, then Steve Simpson is a 'must'.
For more than 30 years, Steve Simpson has been working with organisations across the world to help them boost performance and productivity by transforming workplace cultures.
Creator of the UGRs® – unwritten ground rules – concept, Steve is an international speaker, author and consultant who has worked with the likes of McLaren Automotive and Next in the UK, Kmart Australia and New Zealand, SAP globally and Toyota Australia.
Steve is the author of two books including ‘UGRs: Cracking the Corporate Culture Code’. He is the co-author to a further three books, the latest being ‘A Culture Turned’. He has a Masters Degree from the University of Alberta, and was invited to undertake an Australian city lecture tour to co-present with Harvard University Professor Rosabeth Moss Kanter.
Professional Speakers Australia (PSA) recognised Steve’s achievements by awarding him the prestigious Australian Educator of the Year Award. In 2023, Steve was awarded the Nevin Award. In the words of PSA:
The Nevin Award is our association’s most cherished honour. It is awarded annually to a member whose outstanding contribution to Professional Speakers Australia and to the speaking industry over the years have earned the utmost respect, honour and admiration in the Association and the profession. They are a Professional Speakers hero.
For more than 30 years, Steve Simpson has been working with organisations across the world to help them boost performance and productivity by transforming workplace cultures.
Creator of the UGRs® – unwritten ground rules – concept, Steve is an international speaker, author and consultant who has worked with the likes of McLaren Automotive and Next in the UK, Kmart Australia and New Zealand, SAP globally and Toyota Australia.
Steve is the author of two books including ‘UGRs: Cracking the Corporate Culture Code’. He is the co-author to a further three books, the latest being ‘A Culture Turned’. He has a Masters Degree from the University of Alberta, and was invited to undertake an Australian city lecture tour to co-present with Harvard University Professor Rosabeth Moss Kanter.
Professional Speakers Australia (PSA) recognised Steve’s achievements by awarding him the prestigious Australian Educator of the Year Award. In 2023, Steve was awarded the Nevin Award. In the words of PSA:
The Nevin Award is our association’s most cherished honour. It is awarded annually to a member whose outstanding contribution to Professional Speakers Australia and to the speaking industry over the years have earned the utmost respect, honour and admiration in the Association and the profession. They are a Professional Speakers hero.
Cracking the Corporate Culture Code
Unwritten ground rules or ‘UGRs’ are people's perceptions of this is the way we do things around here. Examples of UGRs include:
- At our meetings it isn't worth complaining as we know nothing will get done.
- The only time anyone had spoken to by the boss is when something is wrong.
The incredible thing about UGRs is that they drive people's behaviour yet they are seldom talked about openly.
It's the UGRs in an...
Creating a Service Revolution
So many companies promise to deliver great service but fail to do this.
This presentation by Steve Simpson can change all that.
Steve provides insights into the impact of less-than-ordinary service and how this impacts the bottom line. He then introduced his concept of ‘Discretionary Service’ – a novel concept that everyone in the organisation is able to relate to.
The notion of Discretionary Service is linked to employee...
In the Driver’s Seat – Leading Culture Change
There is a school of thought that the single most important responsibility of leaders in an organisation is to create the right culture.
This presentation explores the role of leaders in creating and sustaining a great culture. It begins by Steve showing startling results gained from his research across a range of organisations into improvements that would be realised by improving the culture.
After introducing his concept of unwritten ground rules...
Creating a Safety Culture
One of the problems in industries where safety is an issue relates to sustaining people’s focus on being safe.
In this presentation by Steve, he shows how despite the best intended safety training initiatives, the culture of the company counts most. Unless the culture is right, safety is compromised.
If you want a completely new angle on safety, and practical tips on what can be done to garner ownership and lock-in a safety culture, then this is a...
Certifications & Awards
