John R. DiJulius

John R. DiJulius

OH, US

John DiJulius' high energy keynote is educational, inspirational, and motivational. John's customized keynote will teach you how to enhance your company’s customer and employee experience process.

Keynote speaker, TEDx speaker, international customer experience consultant and best selling author, John DiJulius, works with world class companies like the The Ritz- Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, Pricewaterhouse Coopers, Cheesecake Factory, Bausch & Lomb, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A, Entrepreneurs Organization, YPO, Aveda, and many more.

John isn’t just talking about it, he lives it, as a very successful entrepreneur of three businesses: The DiJulius Group, a customer experience consulting firm that uses the X Commandment methodology to help clients provide a World-Class Customer experience; John Robert’s Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America; and Believe in Dreams, a non profit helping disadvantaged children.

Keynote speaker, TEDx speaker, international customer experience consultant and best selling author, John DiJulius, works with world class companies like the The Ritz- Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, Pricewaterhouse Coopers, Cheesecake Factory, Bausch & Lomb, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A, Entrepreneurs Organization, YPO, Aveda, and many more.

John isn’t just talking about it, he lives it, as a very successful entrepreneur of three businesses: The DiJulius Group, a customer experience consulting firm that uses the X Commandment methodology to help clients provide a World-Class Customer experience; John Robert’s Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America; and Believe in Dreams, a non profit helping disadvantaged children.

The Relationship Economy: Builidng Stronger Customer Connections in the Digital Age

The Relationship Economy
Building Strong Customer Connections in the Digital Age


Format: 60-90 minute keynote


This program is perfect for:

  • Leadership
  • Front line employees
  • Sales teams


The audience will leave with:

  • How the technological revolution is impacting our society
  • How the lack of...
Customer ServiceCorporate CultureCustomer LoyaltyCustomer ExperienceEducational / InformativeHumorous / Funny

The Customer Service Revolution:Overthrow Conventional Business, Inspire Employees, Change the World

Creating a Customer Service Revolution
Overthrow Conventional Business, Inspire Employees, and Change the World


Format: 60-90 minute keynote


This program is perfect for:

  • Leadership
  • Front line employees
  • Sales teams


The audience will leave with:

  • How to increase your employee’s service...
Customer ServiceCorporate CultureCustomer LoyaltyCustomer ExperienceEducational / InformativeHumorous / Funny

Virtual Presentation

I can present any of my programs virtually. My office setting is professional, and I have high-quality equipment to broadcast my virtual presentation. 


This program is perfect for:

  •  executives
  • managers
  • leaders
  • front line employees
Customer ServiceCorporate CultureCustomer LoyaltyCustomer ExperienceAudience ActivityEducational / InformativeInspirational / Life-changing

Brand Experience Strong (BX Strong)

Brand Experience (BX) Strong


Format: 60-90 minute keynote

 

This program is perfect for:

  • Leadership
  • Front line employees

 

The audience will leave with:

  • How to turn the Great Resignation era into a Great Opportunity
  • How to avoid the 2 biggest mistakes companies are making right now
  • How to understand it is...
LeadershipCorporate CultureCustomer LoyaltyCustomer ExperienceEducational / Informative

The Employee Experience Revolution

Format: 45-90 minute keynote

 

This program is perfect for:

  • Leaders
  • Companies looking to improve their internal culture, employee morale, ad employee retention

 

The Audience will Leave with:

·  How the great resignation started a decade before the pandemic

·  Unhappy employees are a company’s greatest expense

·  Start with building &...

Educational / InformativeEmployee Engagement