Edward Leigh
MA
OH, USEdward Leigh is an expert on patient and employee engagement. He focuses on creating productive workplace environments through dramatically improving communication, enhancing teambuilding and decreasing negative attitudes. He presents high-energy and informative programs for associations, hospitals, corporations, government organizations, and universities.
He has appeared on multiple national television shows. His expertise makes him an in-demand media guest with appearances on The Oprah Winfrey Network, The Today Show, MSNBC News, The Learning Channel and the Discovery Channel. He has been interviewed by Katie Couric and Montel Williams.
He is an accomplished writer having written hundreds of articles for multiple publications, including EndoPro Magazine, CMSA (Case Management Society of America) Today, Florida Medical Magazine, Journal of the Michigan Dental Association, Coping with Cancer Magazine, Wellness Perspectives, The Association Management Magazine, The Speaker Magazine, CMA Today (a publication of the American Association of Medical Assistants). and The DO (a publication of the American Osteopathic Association). He is the author of the upcoming book, Engaging Your Patients.
He has a bachelor's degree from Cleveland State University (double major – Psychology and Biology) and a masters degree from Kent State University (major – Health Education). Both universities honored him with Distinguished Alumni Awards.
When he is not on the road, he enjoys spending time with his wife, Beth, in their quiet country home that they share with their Golden Retriever, Monty, and a houseful of Pugs!
Edward Leigh is an expert on patient and employee engagement. He focuses on creating productive workplace environments through dramatically improving communication, enhancing teambuilding and decreasing negative attitudes. He presents high-energy and informative programs for associations, hospitals, corporations, government organizations, and universities.
He has appeared on multiple national television shows. His expertise makes him an in-demand media guest with appearances on The Oprah Winfrey Network, The Today Show, MSNBC News, The Learning Channel and the Discovery Channel. He has been interviewed by Katie Couric and Montel Williams.
He is an accomplished writer having written hundreds of articles for multiple publications, including EndoPro Magazine, CMSA (Case Management Society of America) Today, Florida Medical Magazine, Journal of the Michigan Dental Association, Coping with Cancer Magazine, Wellness Perspectives, The Association Management Magazine, The Speaker Magazine, CMA Today (a publication of the American Association of Medical Assistants). and The DO (a publication of the American Osteopathic Association). He is the author of the upcoming book, Engaging Your Patients.
He has a bachelor's degree from Cleveland State University (double major – Psychology and Biology) and a masters degree from Kent State University (major – Health Education). Both universities honored him with Distinguished Alumni Awards.
When he is not on the road, he enjoys spending time with his wife, Beth, in their quiet country home that they share with their Golden Retriever, Monty, and a houseful of Pugs!
Engaging Your Patients
Presentation Objectives
1. Demonstrate empathic & caring behaviors.
2. Apply strategies for gathering information from patients.
3. Employ techniques for educating patients.
Presentation Description
Learn what to say to patients - and what NEVER to say to patients! This high-content interactive program...
Engaging Your Employees
Surefire Strategies to Motivate, Communicate & Reward
Presentation Objectives
1. Implementing low- & no-cost rewards that really work to motivate people.
2. Incorporating employees into the organizational decision-making process.
3. Demonstrating effective communication tools to enhance morale and teambuilding
Presentation Description
Unhappy employees = unhappy patients! Developing strong...
