Sherry West
Sherry West is a professional facilitator and trainer.
Through focused facilitation, she helps managers and leaders ensure that workshops and meetings are effective, efficient and economic, by managing time, engaging all participants and ensuring that the conveners goals and objectives for the session are met.
Sherry is also an expert trainer in the areas of customer service in the hospitality industry and soft skill developemnt for recent college and unviersity graduates.
Sherry will tailor customer service training to your particular organization and deliver a unique, interactive program. The atmorsphere will be one of fun and engagement. The content will be easy to remember and implement and participants will have the benefit of role playing with local actors.
Recent graduates have all the technical training they need for their new jobs, but need some help with the softer skills required to really move their careers forward. Participants will learn tips on how to create their personal "presence," network effectively, make great presentations and interact in business social setting. Sherry will take them from potential to professional.
Sherry West is a professional facilitator and trainer.
Through focused facilitation, she helps managers and leaders ensure that workshops and meetings are effective, efficient and economic, by managing time, engaging all participants and ensuring that the conveners goals and objectives for the session are met.
Sherry is also an expert trainer in the areas of customer service in the hospitality industry and soft skill developemnt for recent college and unviersity graduates.
Sherry will tailor customer service training to your particular organization and deliver a unique, interactive program. The atmorsphere will be one of fun and engagement. The content will be easy to remember and implement and participants will have the benefit of role playing with local actors.
Recent graduates have all the technical training they need for their new jobs, but need some help with the softer skills required to really move their careers forward. Participants will learn tips on how to create their personal "presence," network effectively, make great presentations and interact in business social setting. Sherry will take them from potential to professional.
Hospitality Customer Service Training
Specifically tailored for your organization, this one day program will reinforce your customer service expectations and procedures, and is designed to bring a consistantly high level of customer service delivery to your staff. Easy to remember processes can be implemented immediately that will create an excellent experience for your customers. The outstanding customer service experience will lead to repeat customers who will spend more time (and money) in your...
Terms of Engagement
This program is directed to recent college and university graduates, who now have the technical skills required to do their jobs well, but who may need help developing the soft skills required to really move their careers forward.
The program includes components on creating their own "presence" in a room, networking effectively, making excellent presentations and interacting effectively at business/social events.
Easy to remember and apply tips will be...
Follow the Feather
This presentation is about a life's journey, lived by accident rather than design. Is it wrong to be unplanful about your own life? Find out!
