Webinar Description
Part of Karou Ishikawa's Seven Tools of Quality, it is used specifically to identify the causes of problems facing an organization and to use the brainstorming tool to discover solutions to those problems. This webinar explores the seven tools with an emphasis on how to construct a fishbone diagram for your organization.
Discussion Topics
 Types of Causes
 Ishikawa Tools of Quality
 The Fishbone Diagram
 Constructing a Fishbone...

Webinar Description

HE as a System: Are you in HR or At HR webinar confronts a dilemma faced by HR professionals every day. Your CEO demands that you speak the language of business in order for you to get a seat at the table. The HR professional is stuck in the transactional mode that HR has been in since it beginning as personnel. In the course of the webinar, we will explore the nature of both views of the HR function. The webinar looks at the characteristics of a system. It also...

Webinar Description

HR is confronted with the task of proving their worth to the organization. One proven method to achieve this goal is to create a center of excellence.  This webinar looks at the components of a center of excellence as well as how to set up one that provides excellent service to the entire organization. It begins with defining what HR excellence is and how it gets applied to the organizational processes.

Discussion Topics

• Understanding the...

Webinar Description

Based on the book by he same title released by Productivity Press in 2020, this webinar introduces the TLS Continuum Empowerment Model which strive to increase the empowerment levels within an organization through the interaction of management, cross-functional teams and the individual human capital assets. It looks at the roles that each play in the effort to sustain changes that are introduced to the workplace.

Discussion...

Webinar Description

Based on the book by he same title released by Productivity Press in 2019, this webinar considers the dilemma posed by us not seeing the world as it is but as we are. There are two views of the business world- one as the organization looking in a mirror and the other looking out the window at how our customers see us. The webinar looks at the differences between the two views.

Discussion Topics

• The mirror vs. the window in your...

Webinar Description

There is a tempest in a teapot brewing. We all have our ideas as to what your organization should look like. That is view is dependent on your individual mindset Chaos in the Workplace webinar looks at the different views of the workplace from the focus of the five generations. It makes the argument that in the end despite their differing views they all want the same thing in the end - a valued organization.

Discussion Topics

• Who are the five...

Webinar Description

The world changes every day. Our lives change every day. Change does not have to be hard and in the course of this webinar you will explore the causes of change in this VUCA (Volatility, Uncertainty, Chaos and Ambiguous) world. We also look at the roles of the change agents in the process.  The webinar presents the change management tools along with 10 strategies to implement change in the organization.

Discussion Topics

• Nature of the...

Webinar Description

The Global workplace has evolved over time, unlike everything else in our world, but many corporations have an outdated view of the role of their human capital assets. His webinar looks at that evolution and how the changes directly affect your operations. These changes create new paradigms and strategies that influence how and where we work.

Discussion Topics

• Identification of the workplace focus of the human capital assets
• The...

Webinar Description

Every organization is comprised of a collection of processes that on occasion falter, primarily because the process had a hiccup. A hiccup because we did not look for it nor did we take the time to counter it before it became a problem. This webinar looks at the presence of non-value-added activities which draw away from the organization and its customers. Further it presents ways to eliminate those system constraints to increase the efficiencies of the...

Webinar Description
This webinar will look at the definition of a process along with the role that processes play n our organizational operations. Along with the discussion of what a process is, you will also be presented with the various tools that you can utilize to make changes to your processes to implement process improvement.
Discussion Topics
 Defining a Process
 Role of Processes in Your Organization
 Process Improvement Toolbox
 Process...

Webinar Description

The two critical factors in the success of project improvement is the understanding of what constitutes a project and the construction of a cross-functional team. During this webinar, the participant is shown the development of teams and the roles and responsibilities of each team member. With the understanding about how teams operate the focus turns to the dynamics of improvement including a checklist of how to select a project.

Discussion...

Webinar Description

HR is confronted with a two-sided coin. Every time John Smith interviews a candidate, and the organization hires them, the candidate does not stay. Management is screaming what is causing this to happen. Do we blame John Smith? Do we blame the work environment? As HR professionals we are more concerned with the why things happen rather than when. Big Data and HR looks at the differences between the when question and the why question. The webinar also looks at an...

Webinar Description

Based on the book Achieving HR Excellence through Six Sigma, this 16-hour course provides the foundation to understanding the continuous process improvement efforts within your organization with hands on exposure to the tools and case studies of organizations who have successfully applied the methodology to HR in order to improve their organization.

Discussion Topics

• Definition of HR Excellence
• Identifying sources of organizational...